So I have been alerted to the fact that PS3 iTrophies might seem to be broken but in fact it isn’t.
Recently Sony Entertainment has rebranded and changed the old Playstation Network Account to become the new Sony Entertainment account. This means that you need to accept the terms and conditions again for your account.
You will need to log in to your account at http://www.playstation.com where you will be shown the terms and conditions to accept.
I nor my app can do this since it would not be legal.
Please email me (you can do this through iTrophies) if you can’t get it to work, thanks!
The European Sony Playstation server seems be having some sort of issues at the moment, it doesn’t let users sign in properly. It isn’t responding to iTrophies with any data either. I’m not sure if this temporary maintenance or why they are having an issue. But I’ll keep an eye on it, and as always release a fix IF one is required.
*Update* Should be working now. No communication from Sony about what happened, whether there was another Anonymous hacker attack or scheduled down time or something else, your guess is as good as mine.
Updated 21st April 2011
The PSN network is down, again. Sony claim maintenance, others claim they are being attacked over the way they’ve handled the jailbreaking of the PS3 and the legal actions. I don’t know the real issue, but once again, iTrophies is not working because of Sony servers! I apologize to those customers who may have only recently just bought iTrophies and may have a bad impression of my application.
This doesn’t appear to be an issue with PS3 iTrophies per se.
The reason iTrophies is crashing on sign in is because the Playstation server is responding with an error code which iTrophies is not dealing with gracefully. I will add some error handling so the application doesn’t crash in the future. However, the current problem is NOT to do with iTrophies. You can see this on the Help tab of iTrophies:
Version 2.5.4 of PS3 iTrophies is now live on the Apple app store. Nothing new in the update, only a fix for the sign in issue from last week.
Quite a fast turn around by Apple. Submitted the update on Saturday, went live this evening, 3 days from submission to release including a Sunday, quite impressed for once!
Please leave a comment if it works, or if there’s anything that doesn’t work (there shouldn’t be though!).
* Update 16th March 2011 *f
Update went live last night and people have been able to download it as some reviews have appeared and messages on twitter saying they got the update and iTrophies works again. This morning I’ve had a couple of emails where some people have not been able to download the update even though they have the notification. I’m not sure what’s going on, give it a few hours. If the update still cannot be downloaded I’ll contact Apple Support myself directly and find out what’s going on. The status of version 2.5.4 on the developer portal says “Ready for Sale” so everyone should be able to download it.
The update problem should be resolved, go get it peeps!
I’ve just submitted an update to Apple to fix the sign in issue which I think has affected all users. Sorry about this, a change on the Sony side was made, again.
*Updated 15th March*
I’ve just checked the status for the update online and it is “In Review”. Hopefully this means you all don’t have to wait too much longer for the fix!
Version 2.5.4 is now live.
PS3 iTrophies version 2.5.3 has been released and is available on the App Store.
This release was to address 2 major issues:
- Fix the Friends List
- Fix crashing which affected some users
Sorting of the Friends List – I have had to remove the sorting options because the data returned is now different, which has made sorting by time tricky. It is not an over sight, it is intentional. I decided to get a fix out quickly as this Friends List is better than no Friends List at all.
I will add the sorting Friends List by last online again, just need some time and to figure out how to do it.
Multitasking – v.2.5.2 didn’t support multitasking properly, if you sent iTrophies to the background and then came back to it after a few hours iTrophies would fail to update the friends list/trophies list. This is due to the authentication session timing out. I know how to fix this and I will support multitasking properly in the next update.
Thank you to everyone who has bought iTrophies and has stuck with me and my app throughout.
Friends List has broken again, great😦
I’ve just submitted a fix to Apple this evening. The previous update took 2 weeks before it was approved so I hope it doesn’t take that long again!!
*Update* Submitted fix status has moved to “In Review”.
*Update* Fix status is now “Ready for Sale”, should be on the App Store within the next few hours.